reviews

This review section is where YOU the public can see our success stories, this is a customer based section. Clients do all the writing in this section to tell you about their experiences with their dogs and us, good or bad we change nothing. I do not edit this section in anyway and I always put up what you write, the way it was written and sent to us ( unless there are swear words )  I am proud of the work that we do here on a daily bases and love hearing what clients think and write about us. Keep sending in the reviews and we will keep posting them no matter what! Happy writing.

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Rrruffhouse | Belleville, Ont
Average rating:  
 102 reviews
 by Sophie
Yes she is

Yes she is! Grace is as good as her reviews state, I was sceptical when I found her on Google when I searched local trainers, because I never trust anyone or feel like so many are fake I went into Sherlock Holmes mode to find out more. I have to say I couldn’t find her on the socials which had me concerned and thought ah ha! So passed up on calling her! Then the universe stepped in, over the following couple of weeks I ran into so many people with great dogs and of course chatted with fellow dog lovers and wouldn’t you know Graces name came up over and over again. I asked all the right questions from all the people I met and they swore by here. So I called! After voicing my fears and mistrust and her lack of social media presence I realized she didn’t need Facebook. Her reputation spoke volumes in the doggy circles. Grace came to meet me and almost immediately I felt I made a good choice, I finished my training a few weeks ago but still continually run into her past and current clients on our local dog paths and we still stop to chat about how Graced helped us and now I spread her name every chance I can. She is a miracle worker and what you see is why you get. You won’t be disappointed so reach out and give her a call, it will be the best call you make. Xoxoxox

I’m so glad we met and you took a chance on me and I’m happy I didn’t disappoint 😊

 by Max
In over my head

Our family got a new puppy just before Christmas and thought we were going to just love and enjoy this puppy and simply had no idea the chaos that was to come. The constant barking and jumping all over everyone and everything, our kids were so afraid that they no longer wanted our new puppy. I was actually feeling guilty thinking we were going to have to give up, Grace came highly recommended for my neighbour who last year used Grace and sang her praises. Grace came and within a few short minutes she had more control over this puppy then we did in the past three weeks, she showed us that this will get better. We hired Grace right away and she came back the very next week to get us started and although we still have a long way to go we see now how important training really is. Our dog will never be perfect and that’s okay at least our children no longer scream in fear when the puppy comes close, they actually participate in the training ( with our help ) and actually enjoy doing puppy chores like feeding him. Thank you so much Grace and our kids always ask when are you coming back. We highly recommended Grace and her vast knowledge and patience both with our kids and our dog haha.

Your kids are funny as hell and made my time there fun.

 by Becky
Helplessly lost

Ok! So anyone at the end of your rope listen up! Call Grace! I was having the worst experience ever, this was my first dog as an adult and I had a very Walt Disney idea of what this was gonna look like, this dog was going to be perfect, come everywhere with me and all who met him would love him as I do…… OMG I got the puppy from HELL!! I tried a few local dog trainers, one in bayside, one in napanee and our local petsmart and was told many times this dog was going to be too much for me. I was not going to accept that as I am trainable I just need to be taught, why are these trainers quitting before we even really get started? Why am I not teachable? I’m not lazy, they were! So my co worker told
Me about Grace and a lightbulb went off, Grace told me how to walk the walk so I could talk the talk! Grace didn’t come in and train my dog, she came in and taught ME how to train my dog. One on one. I needed the private tutoring that the other places couldn’t offer in a group setting, I needed to be shown in my own home and what an amazing experience, a dog that EVERYONE said I shouldn’t own because I was not strong enough is now an A+ dog, we worked very hard day and night learning how to be consistent, firm but fair, repetitive language busy most of all patience. Grace your an amazing woman never mind dog trainer. Thank for all the pep talks and wiping my tears away. If you need a dog trainer slash guru then Grace is the one to call! She is worth every penny and more. If you’re feeling defeated or lost and alone call Grace. She can fix the unfixable!

 by Tammy Moffatt
Boundary training,2 dogs

We started off with first lesson with our 170 lb pup Duke.He picked up the first day what he was supposed to do with Graces help.He has done extremely well and had 2 more lessons with his sister Duchess ,who is the happy wanderer.Both dogs have followed through very well and Grace has always been available by phone or text.She knows her stuff and was very easy to talk too and have some great laughs with too.She has been doing this a long time and being new to the area has been great as both a resource and a great trainer,would not hesitate to recommend her to anybody who is having difficulty with their dogs.We are new clients and would certainly call Grace in the future if the need arises.

 by Colt
One tough cookie

I have known Grace for a while now and she has saved not one but two of my dogs from getting evicted from my home lol. Recently I saw she put up a post about a so called doggy daycare company that clearly in it for money not love. I also have seen the personal attacks on line posting spam bullshit trying to discredit her to cover their own lack of morals, I also have seen people post anonymously as the are cowards to say who they are because they know what they are attempting to do! I can say with 100% honesty that I have never met someone like Grace for many reasons lol, but I can say she is good, damn good at her job and always has the dogs best interests first, sometimes even above the owners when they feel they know better. Grace is kind, confident and equally as stubborn as the dogs she trains. Grace never gives up or backs down from what she knows to be true even when she probably should, she knows her stuff like no other I have met and it’s a shame what the shitty company tried to do to ruin her reputation. I am proud to know Grace and will be hiring her in a few weeks for our new puppy but I am so proud of her for once again not backing down and holding her head high and carry herself with dignity, you can’t knock that girl down she just comes back stronger. Grace is an amazing trainer and if you need help trust me she is the one for you. Money well spent and she is ALWAYS in your corner and available by text almost always even when she is on holidays( thank god) when we need her. Thank you our amazing Grace and can’t wait to start in a couple weeks.

Thank you so much for your kind words of encouragement. Can’t wait to see you in September

 by Shelley
Grace is the best!!

We adopted a “Covid puppy” she was 14 months old when we got her and had some issues that we really needed to work on. With Grace’s help we were able to work on all of the less than desirable behaviours that our girl had and now when we go for walks I get compliments on what a good girl we have and how well behaved she is. I simply cannot recommend Grace enough!!

 by Anonymous

I first met Grace when Maisie was just a puppy. At the time I did not realize that Maisie was slowly developing anxiety and fear (leading into fear aggression). Maisie’s behaviour was becoming unpredictable and her reactions started to escalate to barking, chasing or attempting to ‘air-bite’ at the heals of anyone coming or leaving our home.
I remembered the conversation I had with Grace and decided it was time to give her a call.
Maisie has been enrolled in dog manners, obedience and other training, but nothing was working. The problems were not at the training classes … most of her issues were at home ‘protecting her space’.
Grace explained the dog behaviour and that I (we) needed to take on a stronger leaders position with her. My partner and I have been using the tools and applying her advice and instruction - I am amazed at the changes we are seeing in our pet, our home and in us as Maisie’s handlers.
Grace, thank you for sharing your knowledge, skills and honest forthright guidance. You are indeed the Dog Whisperer…and we are reaping the benefits of your instruction and our calmer home.

 by Anonymous

My name is Linda and my dog is a sweet little girl until I take her for a walk, then she turns into a little holy terror. If I’m honest I’m embarrassed to take her in public, and such a total personality switch. I was given Graces name through the community Facebook page where I asked for suggestions for a trainer. There were several options besides Grace and I called several of them on the list and felt like some of the people I spoke with were more interested in money vs results, some guaranteed results before even meeting with us and said they were the best! After speaking with Grace over the phone she just has a way about her that spoke to my soul and met me on a level I could get behind and thought I need to actually meet this lady and see if my instincts were correct? Boy oh boy was my gut feeling bang on, Grace is absolutely a god send and fully understood my heart ache and made me feel at ease knowing I was not alone was a game changer. I had 2 lessons with Grace and the transformation was amazing and if I’m honest came quickly, we used the right tools and developed a plan just mor me and my girl, no bullshit just brutal honesty and that was what I needed. Grace may not be high on everyone’s list of referrals but she absolutely should be on the top of your list of trainer! She doesn’t do a lot of advertising on social media and that’s okay as she is too busy changing peoples lives and the lives of our dogs. So I’ll do her advertising for her. Grace you are amazing, knowledgeable, compassionate, and an absolute miracle worker! I absolutely adore you and can’t say enough good things about you. If you need help with anything from behaviour issues, basic obedience or getting your puppy off on the right footing you should call Grace. Thank you so much and from the bottom of my heart I am no longer embarrassed to take my sweet girl out in public, she actually wants to greet people now where before wanted to eat them. ❤️

Thank you so much for you’re very kind words they mean the world to me. I am grateful for you.

 by Tara ogrady

Grace trained us how to help our girl be the best she could b

 by Briana
Simply AMAZING

Grace came to my work to help me socialize my dog so she could stay and come to work with me everyday. I had clients and delivery people who were either afraid of her or loved her so much they encouraged the bad behaviour and she would not listen to me at all. She was so jumpy that she even knocked people off their feet and then proceeded to hump or bark in their faces, obviously this was a huge problem and I was gonna be let go or have to keep her home if something didn’t change and neither option was a good one for me. So I called Grace and she not only knew what to do but how to make my girl respectful of people and the work place, in just a few lessons we had a new dog and a dog who responded to me and my commands and now the people who were afraid of her now enjoy her company and can often find her in their offices having cuddles or simply napping 💤 this was an entirely new work environment and she now is employee of the month lol. I am so grateful for Grace and her knowledge and capability to change dogs and make them a joy to be around. Grace is amazing and I know you may think I’m blowing smoke up your ass but trust me she is worth every penny I spent and would recommend her to everyone no matter your issues big or small she has a solution that works if you work her program. You won’t regret giving her a call!

Wow!! Thank you for that amazing review and you are the very reason and so many dogs like yours is why I absolutely love my job!!!

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1 Comment

  1. Wanda Sutherland

    Hi, I just wanted to add my comments along with all the above about Grace and her expertise and knowledge of our furbabies and best friends. After saying goodbye to my fourteen year old cockapoo this summer I realized I needed a new buddy and that’s when I found Cassie. Being only eight weeks old she came with all the vim and vinegar her five pound little body could hold wrapped up in Love and kisses. It wasn’t long before I realized I needed help as she was fast becoming the ruler here. Hence entered Grace and doggy boot camp. I missed her a lot but Grace put pics up on Facebook for me to keep tabs on Cassie daily and called a few times as well…I so appreciate communication. When she came home we could have a nice walk not pulling and yanking me all over the place, being 99% trained, not jumping all over guests and meeting other dogs calmly. We still have work to do her and I but on my terms now. Thank you Grace for your patience and understanding in teaching us the ground rules upon which we can continue to build on thru the years.

    Reply

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